Simple & Transparent
Your Journey
Our process is designed to be simple, transparent and stress-free. Here's exactly what happens when you place an order with us.
Common Questions
Yes — this is exactly what we specialise in. Send us any photo, screenshot or reference image and our craftsmen will recreate the design. We replicate shapes, proportions, tufting patterns, arm styles and cushion configurations with exceptional accuracy.
Absolutely. Every sofa we build is custom-sized. We can make it shorter, longer, deeper, higher — whatever your room requires. Just let us know your measurements and we'll build it to fit perfectly.
We offer hundreds of fabric options including premium velvets, linens, chenilles, faux leathers and genuine leathers. Colours range from classic neutrals to bold jewel tones. We'll send fabric samples before production begins so you can see and feel the options.
A bespoke sofa can be ready from just 24 hours when the design, fabric, configuration, quantity, and requirements allow it. This depends on the design, fabric availability, configuration, quantity, and your requirements. Not every sofa is made in 24 hours. We confirm the timeline when the order is placed.
Yes. We offer nationwide white-glove delivery across England, Scotland and Wales. Our delivery team brings your sofa fully assembled, places it in the room of your choice, and removes all packaging.
The price depends on size, configuration, fabric, colour and comfort. We quote the piece before you order.
Yes. Once you're happy with your quote, we require a 50% deposit to begin production. The remaining 50% is due upon completion before delivery. We'll provide a full written order confirmation before any payment is taken.