Last updated: 14 October 2026.
This website is operated by, trading as Bespoke Sofa Company ("we", "us", "our").. Registered address:.
Contact: HQ mobile 07734 913272, email Info@bespokesofacompany.com. Showrooms: Unit 2, Penygarnddu Industrial Estate, Dowlais Top, Merthyr Tydfil CF48 2TA (01685 375896) and Unit 1C, Hepworth Park, Coedcae Lane, Pontyclun CF72 9DX (01443 230813).
By using this website you agree to these terms. We may update the website and these terms from time to time; the version on this page applies when you use the site.
Photos, colours and descriptions on the website are for illustration. Fabric and leather colours can look different on screen, so we recommend seeing samples or visiting a showroom before you order.
The content of this website (text, photos, video and design) belongs to us or our licensors. You may view it for personal use but must not copy or reuse it commercially without our permission.
We are not responsible for the content of external websites we link to.
How we use personal data is explained in our Privacy Policy.
Prices start from £499 and depend on size, fabric and design. Every bespoke sofa is quoted individually. A quote is valid for days unless we say otherwise. Delivery and installation charges, if any, are confirmed in your quote before you order.
A contract is formed when we confirm your order in writing and has been received. Your order confirmation will set out the agreed design, dimensions, fabric, finish, price and expected timescale.
Accepted payment methods:. Deposit:. The balance is due. Monthly finance may be available, subject to status, through.
Any date we give is an estimate unless we agree a fixed date in writing. We will contact you to arrange delivery.
Please check measurements, doorways, stairs and access before ordering and tell us about anything that could affect delivery..
Risk in the goods passes to you on delivery. Ownership passes to you when we have received full payment.
Because our sofas are made to your specifications, the 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply once your order is confirmed. If you want to cancel, contact us as soon as possible:.
Any non-bespoke, standard stock items bought at a distance may carry the usual 14-day cancellation right.
Nothing in these terms affects your legal rights under the Consumer Rights Act 2015. Goods must be as described, of satisfactory quality and fit for purpose. If there is a problem with your sofa, contact the showroom you bought from — Merthyr 01685 375896 or Llantrisant 01443 230813 — and we will put it right in line with your rights.
Fabric batches, leather and handmade finishes can vary slightly from samples..
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence..
Please contact us first and we will try to resolve any complaint quickly.. These terms are governed by the law of England and Wales, and you may bring proceedings in the courts of England and Wales.